FAQ

Yes, we provide direct online checkout with international delivery to select countries

• New Zealand

• Indonesia

• Singapore

• Malaysia

• Philippines

• Hongkong

• Taiwan

• Japan

• South Korea

• England & Selected European Countries

• USA

If you cannot check out because your country is not on the list, please email us at admin@scribesandbeyond.com with a list of your items in the cart and delivery address, and we will be able to provide you with a shipping quote. 

To return an item in-store, you can come to our store during our opening hours with your original payment receipt or invoice.

To return an item via delivery couriers, please send the item back to our shop address below.

SCRIBES AND BEYOND

SHOP 1 / 70 Glebe Point Road

Glebe NSW 2037

The return shipping charge shall be the purchaser’s responsibility unless otherwise agreed by us to be our responsibility.

Any request for a return can be made in-store during store opening hours or sent via email.

Item must be unopened, unused and in its original packaging. Nibs purchases are non-refundable.

If the request for return is approved, a refund will be issued after returned items are received and inspected. Shipping charges are non-refundable.

Request for return due to incorrect choice or change of mind is not allowed.

We will email you with a tracking link once the order has been dispatched.

The tracking link you received from us should have the contact details of the courier that is delivering your order.

For shipments within Australia, There are two options:

• Standard tracked shipping service by our partner carriers. The level of service will be similar to ParcelPost by Australia Post.

• Express Post by Australia Post.

For international shipment, we will provide two options:

• Standard tracked shipping service by Australia Post. It will generally be delivered by the country national mail carrier once it arrives in destination country.

• Fast Tracked shipping service by private courier service such as DHL, UPS or FedEX.