Inkmethis | Engraving Machine
This product is currently PRE-ORDER ONLY. Please contact us by email admin@scribesandbeyond.com
PLEASE NOTE:PRE-ORDER, CANCELLATION & REFUND POLICY
1. Pre-Orders:Certain items offered by Scribes & Beyond are available only by pre-order. These items are typically:
- Produced or sourced in limited quantities, imported, manufactured, or ordered specifically in response to demand.
- For such items, a minimum of ten (10) confirmed pre-orders is required before we place an order with our supplier.
By placing a pre-order, you acknowledge and agree that:
- Your order contributes toward meeting the minimum quantity requirement
- Supplier orders will only be placed once a minimum of 10 pre-orders have been reached
- Estimated delivery timeframes are indicative only and commence after the minimum quantity requirement is met
- Delivery timelines may be affected by supplier production schedules, shipping, customs clearance, or other factors outside our control.
Once a pre-order is placed, it cannot be cancelled or refunded, except where required under Australian Consumer Law.
2. Change of Mind
We do not offer refunds or exchanges for change of mind, including but not limited to:
- Deciding not to proceed after placing a pre-order
- Delays arising from minimum order requirements
- Ordering the wrong item
- Misunderstanding product descriptions or timelines
!!! Please ensure you are comfortable with all conditions before completing your purchase. !!!
3. Refunds
Under the Australian Consumer Law You are entitled to a refund, replacement, or repair if an item:
- Is faulty
- Is significantly different from its description
- Is it unsafe or not fit for its intended purpose
**** Minor cosmetic variations, surface marks, oxidation, or natural manufacturing characteristics (where the product's function is unaffected) do not constitute faults.
**** Specialist tools (including nibs) may display such characteristics due to material composition and storage conditions.
4. Assessment Process
All refund requests must be submitted in writing and include:
- Order number
- Clear photographs
- A detailed description of the issue
Items may require inspection before a resolution is determined.
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